Have you ever heard of the Link or EBT card or food stamps? Usually people receiving government benefits such as these have some kind of disadvantage that prevents them from earning enough money to live on. Examples might include a mental or physical disability. Lack of childcare etc. So why are the benefits so hard to use?
I’m not sure if I ever stated that I was on Social Security Disability before. (very limited income) This year with the increase in my medical expenses, I have qualified to not only receive financial assistance to help with those bills, but also have qualified for the link card.
Last weekend, I tried to complete an online order at Sam’s club as I have frequently done in the past. Pre-covid, the system was called Click and pull. The process was usually fairly easy and straightforward. You selected the items you wanted by placing them in your cart, and when finished you would select the date and time you would be picking up your items. When you arrived at the store, you would go to a special “click and pull” desk with your list, or confirmation code and your payment. Someone would then bring all of the items to the front of the store for you, and even help load your car. Win win right?
Why not THIS time?
I went online, selected my items and was directed to a new area called, “curbside pickup”. Okay. no biggie right? Well apparently it is a big deal. You must pay for your order before the club will pull it. OK, I get that, but WHY DON’T they take link online?!?!?!? If I need to use the link card I have to shop for myself, which kind of defeats the advantage of online shopping doesn’t it?
I even called the store to explain my problem and asked if I could pay for my groceries with my credit card, but switch the payment types at customer service when I picked up the food…… NOPE! As a side note, a good portion of the items I tried to purchase where eligible for FREE SHIPPING, but you also can not use the link card for shipped items?!?!?
Everywhere in the US is still encouraging social distancing. People that are immuno-compromised are supposed to avoid others even more. So WHY do I have to go in the store?
Am I the only one who sees the irony of this?
I feel like the system is designed “to keep a man down” more than to help them.